Built for the fleet. Backed for the long haul.

We design and engineer every Furniture Innovations product in the USA to survive load-in after load-in, not a single event. Our warranty is written by the same people who built the product, and it says exactly what it covers, for how long, and how to get it handled fast.

Commercial and rental use is the intended use. Our coverage is written for working fleets.
One claim path through your dealer. Backed directly by our team.
Up to 10 years on Lusso frames. Coverage by brand and by component, below.
Coverage at a glance
Limited warrantyExtended, at no charge

Longest structural coverage per brand. Select a brand to see every component.

Find your coverage

Pick a brand to see what's covered, for how long, and what keeps that coverage in force.

How to make a claim

Most claims are settled with a few photos and a proof of purchase. Choose who you are to see your path.

    Before you reach out

    Have these ready and your claim moves on the first contact.

    Check off each item as you gather it.

    Good care keeps your coverage

    Built for outdoor events doesn't mean built to live outdoors. Coverage depends on reasonable care, so a few minutes after each event protects both the product and the warranty.

    Store covered and dry

    Between events, store indoors or under cover, away from sun, standing water and extreme heat.

    Stack and transport right

    Follow stack limits on the spec sheet. Use carts and bags made for the product. Never force or wedge pieces together.

    Clean it gently

    Mild soap, water and a soft cloth. No solvents, bleach, abrasive pads or harsh chemicals. Dry fully before storing.

    Inspect every turn

    Check hardware, connectors, legs and edges. Tighten or replace worn parts using only Furniture Innovations parts.

    Limited warranty terms

    The full terms behind the coverage above, for products purchased on or after September 1, 2026. Coverage for each product begins on the end user's purchase date.

    What this warranty covers

    Furniture Innovations warrants that its products are free from defects in materials and workmanship under normal commercial and rental use, for the coverage period shown for each product, starting on the date of the original end-user purchase.

    Where a product shows extended coverage, that coverage is included at no charge and applies only to structural frames and panels, including complete Marquee dance floor panels and Titan stage decks. Cushions, seats, glides, finishes, hardware and accessories are covered for the limited warranty period shown.

    Who is covered

    This warranty covers the original end-user purchaser who bought from Furniture Innovations or an authorized Furniture Innovations dealer or distributor. It does not transfer to later owners. Products bought from unauthorized sellers are not covered.

    What this warranty does not cover
    • Damage from misuse, abuse, accidents, overloading beyond rated capacity, or use of a product for anything other than its intended purpose, such as standing on a chair or table
    • Improper storage, stacking beyond recommended limits, transport, installation or reinstallation
    • Alterations, attachments, modifications, or repairs not performed or authorized by Furniture Innovations, including repairs using parts we did not supply
    • Normal wear and tear, including scratches, scuffs, dents and finish wear from use
    • Rust, swelling, warping, fading or finish changes caused by moisture, sun, weather or prolonged outdoor exposure
    • Damage caused by cleaning or conditioning products not recommended in our care guidelines
    • Natural variation in wood grain, color, texture and upholstery, and exact color matching between production runs
    • Lost parts, and damage that occurs in transit (handled as a freight claim)
    Care and maintenance requirements

    To stay eligible for coverage, products must be set up, used, stored and maintained according to our published guidelines and reasonable business practice: protected from sun, rain and harsh environments between events, cleaned with mild soap and water, inspected regularly, and repaired only with Furniture Innovations parts. Failure to meet these requirements may void coverage.

    Our remedy

    If we confirm a covered defect, we will, at our sole discretion and at no cost for the covered part or product, repair it, supply replacement parts with instructions, or replace the product with the same or a comparable model. For approved claims, we cover shipping for replacement parts, for returning the defective product under a Return Authorization, and for delivering the repaired or replacement product. A repair or replacement does not extend or restart the original coverage period.

    Inspection and returns

    We may inspect or test a product as part of a claim. Please keep the product and do not discard or repair it until the claim is resolved; failing to allow inspection may void coverage. You must obtain a Return Authorization before returning anything. Unauthorized returns will be refused, and shipping costs will be the sender's responsibility.

    Shipping damage

    Damage in transit is not a warranty matter. Inspect every carton before signing, note any damage on the delivery receipt, take photos, and contact your dealer immediately. Carrier claim windows are short, so prompt reporting is essential.

    Limitations of liability

    The remedies described here are the sole and exclusive remedies under this warranty. Our total liability will not exceed the amount paid for the defective product.

    This limited warranty is the entire express warranty for the product. All other express, statutory or implied warranties, including the warranties of merchantability and fitness for a particular purpose, are disclaimed where allowed by law.

    Furniture Innovations is not responsible for any special, indirect, incidental, punitive, exemplary or consequential damages, including lost profits, lost rental income, loss of use, or damage to property, under any theory of recovery, whether in contract or tort, including negligence and strict liability.

    Some states do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

    Territory, governing law and changes

    This warranty is valid only in the contiguous United States and is governed by the laws of the State of Florida. It supersedes all prior agreements, representations or understandings about product warranty, and may be changed only in writing by an authorized representative of Furniture Innovations. We may revise this warranty at any time. Each version is numbered and dated, and products are covered by the version in effect on their purchase date. This is Version 1.0, effective September 1, 2026.

    Questions about coverage?

    Ask the people who designed and engineered the product. Venues and event pros, start with your dealer. Dealers, reach our team directly.